Description:

Key Relationships:
Executive, Project Steering Committee, Continuous Improvement Manager, Innovation Managers,
Member Banking Leadership Team, People and Support Leadership Team, Strategy and Marketing
Leadership Team, Risk and Innovation Leadership Team, Finance Leadership Team, Operational
Managers, Business Analysts, User Acceptance Testing Coordinator

Key Result Areas:
The Project Management Office – Manager has responsibility for the following key performance
indicators:

People/Team
• Assist and advise Project Sponsors, Innovation Managers, and teams to the best use of project
management disciplines and approaches within a fast-paced, high tech environment
• Develop positive relationships with Project Sponsors, Innovation Managers, and teams to enable
the PMO to provide support including facilitation, tracking and reporting on projects, and training
• Support Change Manager managing resource allocation, including adjustments based on
emerging business or technical opportunities and challenges
• Assist with establishing PMO stakeholder management plan and implementation of the
communication framework
• Act as a reference point for PMO queries and information and an advocate for best practices in
project management
• Share lessons learned and best practices across programs, building relationships with
stakeholders and brokering relationships at all levels